In the unfortunate event that a claim does need to be made, notify us as soon as possible (no more than 30 days after the death of the insured). If you don’t have all the information when you notify us, that’s ok. We can get the details later. Please send us an email at claims@samos.insure to get started.
We'll do our best to review and pay out your claim as soon as possible. To make sure the process goes as quickly as possible:
- Notify Samos of the accidental death of the insured as soon as possible. If you are not able to do so within 30 days, we will require a reason for the delay and potentially additional supporting information
- Send us a copy of the death certificate and a medical record from the surgical facility where the death occurred prior to discharge, in addition to the policy information (policy or certificate number)
- Submit all the requested forms and documents. We will do our best to collect all of the information at once, but our claims provider may request additional details while reviewing the claim
Once all the required documents have been collected, we aim to verify and distribute payment as quickly as possible.
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